Type of Information Collected
When a User accesses or registers himself/herself/itself, the Software may collect some Personal Information including but not limited to, name, age, email address, date of birth, user name, password, financial information, debit/credit card/prepaid instruments/digial wallets/other digital modes of payment details of the User or his/her parents/guardian, enterprise service configuration settings etc.
The Software also automatically collects aggregate information about the use of the Software, including the pages most frequently visited, number of visitors the Software receives daily, the length of stay by visitors on each page etc.
In the event the Services allow a User to access third-party enterprise services from the User’s device ("Third Party Enterprise Services"), when the User enters his/her/its username and password or other credentials and settings for the Third Party Enterprise Services through the Software, the information submitted by the User will be stored securely by us. Such information given will be used to connect the User and authenticate him/her/it with the Third Party Enterprise Services. The User’s password(s) for the Third Party Enterprise Services will not be sent to any other third-party than the intended Third Party Enterprise Service. However the User’s username and/or email address for the Third Party Enterprise Services will be sent to the back-end/cloud servers of the Software for the purpose of licensing and enterprise management functions performed by the respective enterprise administrators. The Company may also send configuration information about the Third Party Enterprise Services from or to the backend/cloud servers of the Software, for the purposes of allowing easier configuration of additional devices, or enterprise management of these configurations by the respective enterprise administrators, or for cloud-based backup and restoration of functions.
The Company may also collect such other anonymous data that is not associated with or linked to any Personal Data ("Anonymous Data") of the User and which, by itself, does not permit the identification of any individual User. Anonymous Data includes without limitation, unique identifiers of the device on which the Software is installed such as, IP Address, MAC ID, VPN, information of Wi-Fi connectivity and such other information. The Company may also store these unique identifiers and create a profile for the USER based on such Anonymous Data.
The Software uses data collection devices such as “cookies” on the USER’S device through which the Services are accessed that assist the Company (a) in providing Services; and (b) to allow the USER to enter his/her/its password less frequently during a session among other things.
Use of the information Collected
The Personal Information that the Company collects from and about the User may be used to provide the Services in an enhanced way. The Company may monitor the User’s use of the Services, and may freely use and disclose any information and materials received from the User or collected through his/her/its use of the Software for such purposes as the Company may deem appropriate, including but not limited to the purposes set out herein:
· to effectively provide the Services;
· for the purposes of Software verification or administering Software upgrades;
· to allow User to participate in surveys regarding Services;
· to maintain the quality of the Services and provide general statistics regarding its use;
· to deliver Services, including email notifications, confirmations, technical notices, updates, security alerts and support, and administrative messages;
· archival or backup purposes;
· to alert User about updated information and other such new or updated Services that may be offered by the Company;
· to allow access to exclusive features or functionality of the ORIENT BLACKSWAN APP; and
· to resolve disputes, collect fees and troubleshoot problems.
Sharing of Information
The Company may provide Personal Information of the User that it collects to third parties when such third parties desire to provide, on a limited basis, information that may be of interest to the User.
The Company shall not rent, sell, or otherwise provide Personal Data received from the User to third parties without the User’s consent, except as described in this Policy or as required by law. However, the Company and its affiliates reserve the right to share, sell and transfer some or all of the Personal Data to any other business entity/ies should the Company, or its assets, plan to merge with, or be acquired by that/those business entity/ies.
Security of Personal Information
The Company is committed to protecting the security of any Personal Information of the User and uses reasonable efforts including a variety of security technologies and procedures to help protect such Personal Information from unauthorised access, use or disclosure. The Company will take all reasonable measures in furtherance of the above commitment. However, the Company cannot guarantee that the Personal Data received from the User and other information stored on the servers will be absolutely protected. Company’s systems and the communications networks through which User accesses the Services may be subject to security breaches and failures due to circumstances beyond Company’s reasonable control. These may include computer "hacking", data theft or /and physical theft among others. In such situations, the Company will try to rectify the problems as soon as possible.
The User hereby acknowledges and understands that all Personal Information provided in using the Services is with his/her/its knowledgeable consent and at the User’s own risk.
International Transfer of Data
In the process of providing Services to the Users, the Company may transfer the Personal Information and other information that it collects to affiliated entities or other third parties across borders, and from the User’s country or jurisdiction to other countries or jurisdictions around the world. The User understands, acknowledges and consents to transferring information and permitting the transfer of information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as the User’s jurisdiction. The User hereby consents to the transfer of his/her/its information across countries or jurisdictions around the world.
The usage of the Services is exclusively governed by the laws of India and the jurisdiction of the courts in the State of Telangana. The Company expressly disclaims any implied warranties or liabilities imputed by the laws of any other jurisdiction.
The Software may use third-party advertising companies to serve advertisements when the User uses the Software. These companies may use information about the User’s visits to the Software and other websites in order to provide advertisements about goods and services of possible interest to the User.
Any grievances or queries may be directed to any of the following:
Orient Blackswan Private Limited
3-6-752 Himayatnagar, Hyderabad 500 029, Telangana, India
Phone: +91(0)40 27610898 / 27665447